Course curriculum

  • 1

    Introduction

  • 2

    Why Have a Maintenance Department?

    • Why Have a Maintenance Team?

    • Set Up of Our Maintenance Department
  • 3

    Maintenance Department Software

    • Introduction to Software

    • Jobber

    • OrcaScan

    • Geotab
  • 4

    Spring Cleanouts

    • Spring Cleanout Process

    • Spring Cleanouts

    • Spring Cleanout Pricing

    • Spring Cleanout Scheduling
  • 5

    Maintenance Packages

    • Maintenance Packages

    • Maintenance Package Scheduling
  • 6

    Fall Shutdowns and Pond Nettings

    • Fall Shutdowns and Pond Nettings

    • Fall Shutdown Scheduling
  • 7

    Winter Maintenance

    • Winter Maintenance

    • Winter Maintenance Scheduling
  • 8

    Fix-Its and Repairs

    • Fix-Its and Repairs

    • Fix-Its and Repairs Scheduling
  • 9

    Vehicles and Equipment

    • Vehicles and Equipment

    • Tour of Aquascape Maintenance Van
  • 10

    Answers to the most commonly asked maintenance or repair questions

    • How do you find a leak?

    • How do you maintain a Biofalls?

    • How do you maintain a skimmer?

    • "My pump isn't working properly!"

    • Can you put chlorine in a pondless or fountainscape?

    • How do you take care of string algae?

    • How do you take care of green water?

    • How do you take care of brown water?

    • How do you take care of foamy water?

    • How do you know when to add water?

    • What do bubbles in the Biofalls mean?

    • How do you prevent fish from getting stuck in the skimmer?

    • "Help! Somebody stole my fish!"

    • How often should I test my water?

    • What do you do with the fish in the winter-time?

    • Can I move my fish indoors in the winter-time?

    • How do you know if it is evaporation or a leak?

    • How do you keep your fish safe from herons?

    • How do you keep your fish safe from mink?

    • "You can't put koi in a two-foot deep pond!"

    • Will koi destroy the plants in your pond?

    • "You can't put rocks and gravel in a pond!"

    • Can you put your pumps on a timer?

    • Well water vs city water - part 1

    • Well water vs city water - part 2

    • How to replace a faceplate on an older skimmer
  • 11

    The Business of Water Feature Maintenance Quiz

    • The Business of Water Feature Maintenance Quiz

Instructor(s)

Construction Operations Manager

Jenna Nelson

Jenna Nelson has been with Aquascape since 2017. Jenna has worked in the Customer Service industry for over 12 years. During her tenure at Aquascape, Jenna has worked with the team to improve the daily operations of the local market. Among her many responsibilities, Jenna manages the schedules of Brian Helfrich and the rest of the Construction and Maintenance team. According to Jenna, “I have learned so much about the industry in the four short years I have been working here. I continue to grow, learn, and improve the processes and procedures every day.” In her free time, Jenna loves to be outside, either playing sports or just hanging out. “I love playing with my nieces and nephews, and watching them grow up every day!”