• Why is it a blank page on the lesson I'm viewing?

    Almost all glitches and loading issues can be resolved by simply refreshing the webpage.

  • What courses do I need to take to become a CAC?

    CAC certification requires earning a certificate in the the following courses: Introduction to Water Features, Introduction to Pond Ecology, Introduction to Aquascape Products, and Starting a Water Feature Business.

  • How do I receive a course certificate?

    Two things are required to receive a course certificate. 1) All lesson videos must be played/watched in their entirety. 2) All quizzes must be have a passing grade of 100%. Once both are achieved, the certificate is automatically awarded!

  • How can I get the "Starting a Water Feature Business" course for free?

    We are happy to provide you a scholarship for the full price of the "Starting a Water Feature Business" course if you're interested in becoming a Certified Aquascape Contractor. Visit this page to learn more!

  • How long do I have access to courses I've enrolled in?

    1-year from the date of enrollment. For example, if you paid/enrolled in a course on January 1st, 2021, you will lose access to that course on January 2nd, 2022 unless you re-purchase/re-enroll into that course. Same applies to course bundles. The only exception being if you received a scholarship that has it's own enrollment duration (ex. 14 days free).

  • Will I lose my progress or certificates if there's a gap in my re-enrollment?

    Nope! Your course progress is saved until you successfully re-purchase/re-enroll. Certificates don't expire once you've earned them.

  • Are certificates valid for the person or the company?

    Certificates are only valid for the person (aka account holder), not the entire company the person belongs to. If more than one person from a company wants certification, separate accounts should be created.

  • What currency will I be charged in?

    All prices for Aquascape University are in USD and include tax.

  • Will more courses be added?

    Absolutely! We are committed to making Aquascape University our premier training platform by updating and adding content as often as we can!